Shipping & Returns
This page provides information about our shipping and return policies.
Shipping
- Destinations: We ship to addresses within the United States only. We do not offer international shipping at this time.
- Shipping Options and Delivery Estimates: When you place an order, we will provide estimated shipping and delivery dates based on item availability and your chosen shipping method. Delivery estimates will appear on the shipping quotes page.
- Shipping Rates: Shipping rates are weight-based. Product weights are listed on each product detail page. All weights are rounded up to the next full pound in accordance with shipping carrier policies.
Returns
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Return Eligibility: Most new, unopened items may be returned within 30 days of delivery for a full refund.
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Reasons for Returns:
- Customer Remorse: If you change your mind about a product, you can return it within 30 days as long as it is new and unopened.
- Incorrect or Defective Item: If you receive an incorrect or defective item due to our error, we will cover the return shipping costs.
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Refund Processing:
- Refunds are typically processed within four weeks of returning the item. This period includes transit time for the return shipment, processing time upon receipt, and bank processing time.
- In many cases, you may receive your refund more quickly.
How to Return an Item
- Contact Us: If you need to return an item, please email us at info@fishick.com with your order number and details about the product you wish to return.
- Return Instructions: We will respond promptly with instructions for returning the items from your order.
Please Note:
- Opened or used medications cannot be returned.
- All returns must be in their original packaging.
If you have any questions about our shipping or return policies, please feel free to contact us.