At Thomas Labs Pets, we strive to get your orders processed and delivered to you as quickly and efficiently as possible. Here’s what you need to know about our shipping policies:
Order Processing
- We currently ship to addresses only within the United States.
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once an order is submitted, we do our best to accommodate changes, howver, we can not guarantee a change can be made after an order is submitted. Please double check all information before placing your order.
Shipping Methods & Delivery Times
We offer a variety of shipping methods through trusted carriers to meet your needs. You can select your preferred method during checkout.
- Shipping Method | Estimated Delivery Time | Notes
- USPS Ground | 5-7 business days |
- FedEx Ground | 3-5 business days |
- FedEx Express Saver | 2-3 business days |
- FedEx 2 Day | 2 business days | Orders placed on Thursday will be delivered on Monday.
- FedEx Overnight | Next business day | Orders placed on Friday will be delivered on Monday unless Saturday delivery is specified (additional fee applies).
Important Notes:
- Delivery times are estimates and are calculated from the day the order is shipped, not the day the order is placed.
- We currently ship to addresses only within the United States.
- Certain items may have shipping restrictions.
Shipping Quotes
To receive a shipping quote:
- Add the desired products to your shopping cart.
- Proceed to checkout.
- Enter your shipping address.
- The available shipping methods and their corresponding rates will be displayed.
Free Shipping
We may offer free shipping promotions from time to time. Check our website or sign up for our newsletter to stay informed about current offers and eligibility requirements.
Contact Us
If you have any questions about shipping or delivery, please don’t hesitate to contact us:
Hours: Monday – Friday, 9:00 AM – 4:00 PM MST
Email: info@fishick.com
Phone: +1 (650) 646-7982