Customer Service at Fishick
We're committed to providing you with a seamless and satisfying shopping experience. This page provides helpful information about our services and policies.
Shipping & Delivery
Order Processing:
- Orders placed before 2:00 PM MT, Monday - Friday, ship the same day.
- Orders placed on weekends will ship the following Monday.
Shipping Methods:
- We offer free shipping within the Continental US via USPS, FedEx, and DHL International.
- Shipping times may vary based on the method and destination.
- Shipping Restrictions: FedEx orders and express shipments cannot be delivered to P.O. Boxes.
International Shipping:
- Customs, duties, and taxes are not covered by Fishick. Please check with your local customs office for more information.
Get a Shipping Quote:
- To get a shipping quote, add the products to your cart, enter your zip code, and click "Get Quote".
Shipping Times
- Free Shipping: 5-7 business days (US only)
- FedEx Ground: 5-7 business days
- FedEx Express Saver: 3 business days
- FedEx 2 Day: 2 business days
- FedEx Overnight: Next business day
- USPS Parcel Post: 7-10 business days
- USPS Priority Mail: 4-5 business days
- USPS First Class Mail: 5-6 business days
- USPS International Priority Mail: 7-14 business days (excludes duties and taxes)
- DHL International: 3-4 business days (excludes taxes and customs fees)
Returns & Replacements
Return Policy:
- All sales are final. No changes or cancellations can be made after your order is placed.
- Opened or used medications cannot be returned.
- For more details, please review our Return Policy page.
Ordering
How to Order:
- Orders can be placed online or by phone.
- For questions about the ordering process, contact us at info@fishick.com.
Payment, Pricing & Promotions
Payment Methods:
- We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Promotions:
- Enjoy free shipping on all orders within the Continental US.
- Special promotions and discounts are announced throughout the year.
Viewing Orders
Account Management:
- Log in to your account to:
✅ Check order status
✅ View past orders
✅ Update account information
✅ Change your password
✅ Store alternative shipping addresses
Updating Account Information
How to Update:
- Log in to your account and go to Account Settings to make changes.
Privacy & Security
Your Privacy Matters:
- Our website and ordering process are secured with data encryption for your protection.
- Read our full Privacy Policy for detailed information on how we safeguard your data.
Terms & Conditions
Usage Terms:
- By using this website, you agree to our Terms and Conditions.
Contact Us
Email: info@fishick.com
Phone: +1 478-999-9553
⏰ Customer Service Hours: Monday - Friday, 9:00 AM - 4:00 PM MT